Ruby and Freddies

Terms & Conditions

Whilst every care has been taken to make sure that the photographs, descriptions and specifications are correct on our website, please be aware that some slight variations in colour or pattern may occur.  

Please note that Ruby and Freddies are not responsible for any customs, import duties or tax for orders being delivered to any destination outside the EU, or for any delay this may cause to your delivery as a result. These are the sole responsibility of the buyer.  If you are unsure of these charges you should contact your local customs office for more information.   Ruby and Freddies are not responsible for any damage or loss that occurs through improper shipping practices. 

Occasionally data entry errors and technical glitches may occur .  We are not responsible for honouring the prices where this is the case.  If you think there may be a problem get in touch and we can rectify it at the earliest convenience. 

Ordering with us is secure and we accept both debit/credit card and Paypal payments.  

Wholesale orders are non refundable unless the items are damaged or faulty.

 All the photographs and information on this website is the property of Ruby and Freddies.  Copyright © 2019 Ruby and Freddies.  All rights reserved.